Attention team members with Central Florida Health insurance: Please use this directory to identify which physicians are classified as Tier 1 Providers. Using a Tier 1 Provider ensures that you will receive the highest level of insurance coverage for your visit and services.
To maximize your insurance benefit coverage and to have your claims for the office visit paid at the highest level (Tier 1), please select a physician in red from the specialties which are highlighted in red. If the specialty you need is NOT shown in red, you may choose any provider from the Blue Cross Blue Shield (BCBS) "BlueOptions" Network and still receive coverage at the highest level for your office visit. This includes (but is not limited to) the following specialties:
Geriatrics, Hand Surgery, Licensed Chiropractor, Mental Health and Substance Abuse, Neonatology, Neurological Surgery, Ophthalmology, Optometry, Pain Management, Plastic Surgery, Proctology, and Psychology
**To receive the highest level of coverage for any procedure (i.e. lab work, diagnostic imaging, etc.) or hospitalization/inpatient stay, you must use a Central Florida Health facility. If you need to have a procedure done elsewhere (including in any doctor's office), you must complete the "Request for Pre-Approval Waiver" before receiving any service/procedure. Failure to complete this form will result in coverage dropping to Tier 2 or Tier 3 levels, making the out-of-pocket cost for you higher.
**If your doctor wants to do a lab, diagnostic image, or other ancillary procedure or service in the office during your visit, remind him/her that in order to minimize your out-of-pocket expense, you will need to get those procedures or services done at a Central Florida Health facility when applicable.
If you have questions regarding your health benefits, call the Human Resources Department.
Last names A – F, call Donelle Franklin at 352.323.5574
Last names G – O, call Maranda Strickland at 352.323.4147
Last names P – Z, call Jasmine Nieves at 352.323.4143